Saturday, February 13, 2010

Cannot start Microsoft Office Outlook Cannot open Outlook window microsoft outlook 2007, Regsvr32.exe VBScript.dll

When starting outlook 2007 first time you may receive the following error message

Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe VBScript.dll to self register.



OR

Cannot start Microsoft Office Outlook. Cannot open Outlook window


The reason for this error is the username contains unicode characters. When you run Outlook 2007 for the first time, Outlook does not translate user names that are stored as part of the user profile path in the registry from Unicode to ANSI correctly.

To resolve this error restart the computer. And try to open outlook 2007

1 comment:

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